Archive for November, 2019

VOTED BEST AUTO REPAIR IN ORANGE COUNTY 2019

We are proud our customers voted us Best Auto Repair shop in the Orange County Register’s 26th Annual People’s Choice Awards for the 11th year in a row! Every year the citizens of Orange County vote on the best auto repair shops in area, and once more the choice was clear. Star Motors continues to earn the confidence of Orange County luxury motorists by providing truly exceptional auto services for luxury European imports at less-than-dealership prices.

How Our Shop Has Grown Over 11 Years

When Chris Knuth and his wife Emma bought Star Motors in 2008, they decided to reinvent this San Juan Capistrano auto shop as a leader in luxury car repair and maintenance services. 11 years later, Star Motors is one of the most respected luxury auto service stations in Orange County, with thousands of loyal, repeat customers and a well-deserved reputation for excellence.

Our secret to success? We never stop improving! Here are just a few enhancements we’ve made as we continue to elevate our service and care for our customers and their vehicles:

  • Door-to-door concierge service
  • Caring for the environment by going completely paperless
  • VIP Savings Club ($619.96 value for only $139.96)
  • Complimentary loaner car or shuttle
  • Full vehicle detailing service
  • New, larger auto shop with more space for our dealership-level diagnostic equipment
  • Luxurious customer lounge with free Wi-Fi
  • Free car wash with any Service
  • Comprehensive 59-Point Service Inspection at every visit

New Location

Stop by our new and improved auto shop at 32961 Calle Perfecto in San Juan Capistrano, just a few blocks south of our previous location. With a spacious waiting area, luxurious customer lounge, and free Wi-Fi, we offer the same great car repair and maintenance services with even more comfort and convenience.

Star Auto Spa

Now you can trust Star Motors with more than expert luxury auto care. Give us a call today to schedule a same-day appointment for full vehicle detailing. Every service and repair also comes with a FREE complimentary car wash.

Apprentice Program

At Star Motors, we are committed to ensuring the future of great auto service throughout San Juan Capistrano and Orange County. That’s why we started our Technician Apprentice Program, which provides mentors and career paths for entry-level personnel. Young service techs gain valuable hands-on experience by working with our seasoned team members. They learn the ropes of providing exceptional, dealership-level diagnostics, repairs, and maintenance services from the very best in the business. It’s just one more way that the Star Motors family contributes to delivering high-quality luxury auto care services in Orange County.

Completely Paperless

Star Motors not only provides the best car repair and maintenance services for Mercedes Benz, BMW, Porsche, Jaguar, and Land Rover – we also care about taking care of our community and the environment. We reached a major milestone this February when we succeeded in going completely paperless! You can rest easier knowing that you’ll receive the same personalized customer service from our dedicated team, all while contributing to conservation and sustainability.

We recently moved to a new location, 32961 Calle Perfecto, San Juan Capistrano. Schedule an appointment at Star Motors today to see our new shop improvements and learn why Orange County voted us best auto repair 11 years in a row!

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BEST AUTO MECHANIC SHOP IN SAN JUAN CAPISTRANO

The polls are open in the Best of San Juan Capistrano Dispatch People’s Choice Horseshoe Awards. Please vote Star Motors for Best Mechanic Shop and Best Overall Customer Service! We’ve won the OC Register’s Best of Orange County People’s Choice award for Best Auto Repair for 11 years in a row, and now we’re going for San Juan Capistrano! Polls close on December 8th and voting is open to people who live outside of the area, as well. We’d love your vote, so click here to vote for us!

Reasons Our Customers Choose Star Motors

Star Motors is trusted by countless motorists throughout Orange County, who continue to rely on us because we provide exceptional European luxury auto services at less-than-dealership prices. Our ASE-certified auto technicians have over 68 years of combined experience, many of them at luxury auto dealerships like Mercedes Benz, Porsche, and Audi. As a testament to our skills and experience, we have earned the distinction of being an AAA Approved Auto Repair Shop, a Bosch Certified Service Station, and a Certified California Green Station.

Customer Service

It’s not just our knowledge and expertise that makes us Orange County’s best choice for car repair and maintenance. At Star Motors, we truly care about our customers. To us, luxury auto service is not just about caring for your vehicle – it’s about keeping families safe. That’s why we go the extra mile to ensure that every customer is treated with honesty, courtesy, and respect. We even offer FREE door-to-door concierge service anywhere in South OC.

Prices Less Than the Dealer

If you’ve received a quote from a dealership that seems excessive, give us a call today. Or stop by our San Juan Capistrano auto shop to speak to one of our friendly and knowledgeable service techs. Our prices are usually much less than your local dealership, whether you need a transmission flush, brake pad replacement, electrical diagnostics, or routine maintenance.

Complimentary Car Wash

As an extra perk, every service comes with a complimentary car wash to keep your vehicle looking in top shape. We also now offer full-service auto detailing! Call today to schedule a convenient same-day appointment.

Transparency

At Star Motors, we value complete transparency and honest auto repair. When performing any inspection, diagnostic test, service, or repair on your vehicle, our expert technicians take multiple photographs and detailed readings. We then share our findings with you according to your preferred communication method, whether that means through text, phone, or email. Every one of our services is always clearly listed on your bill, and there are never any hidden fees or costs.

59-point Inspection

Because we care so much about our customers’ safety, we provide a comprehensive 59-point vehicle inspection with every service. This includes checking all major systems, including fluid levels, tire pressure, belts, hoses, and more. If we find any problems or warning signs with your vehicle, will let you know immediately. We can then work with you to find an ideal solution that fits your needs and budget.

Certified Technicians & Equipment

All of our factory-trained technicians are certified by the National Association of Automotive Excellence (ASE). In addition, we only use dealership-level tools and advanced diagnostic equipment, and are a member of the National Automotive Service Task force (NASTF). This means we have access to proprietary OEM security and diagnostics information for all major brands of European luxury imports, and can complete dealership-level repairs according to authorized brand specifications.

Complimentary Car Rental or Shuttle

We take the hassle out of car repair by offering complimentary shuttle service to locations throughout South Orange County. Or, we can help arrange a car rental through our neighbor, Enterprise Rent-a-Car. They offer Star Motors’ customers an exclusive $25 discounted rental rate.

Paperless

Star Motors is proud to announce that as of February 2019, we have gone completely paperless! You’ll receive the same great Star Motors’ customer service and efficiency, all while helping the environment and c¬¬ontributing to conservation.

Visit Our Shop and Vote for Us

Stop by today to visit our new and improved, spacious auto repair shop! We’ve recently moved just down the street to 32961 Calle Perfecto in San Juan Capistrano. And remember to vote for us in the Best of San Juan Capistrano Dispatch People’s Choice Horseshoe Awards! We are in the running for Best Mechanic Shop and Best Overall Customer Service. Polls close December 8th, and voting is open to people living outside the area.

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