Archive for September, 2017

Celebrating Being Voted “Best Of Orange County” 8 Years In A Row

Wow, can you believe it? Eight years in a row! There is absolutely nothing more rewarding to us than seeing our faithful clients who have been coming to us all these years continue to vote us as one of the best businesses in town. Seeing this for the 8th consecutive year is truly one of the greatest compliments we could ever receive from you all. Your loyalty and continued business is, and forever will be, sincerely appreciated.

 

Reflecting on how much we have grown over the past few years, we can easily remember being one of the small shops in town back when we first opened our doors in 1985. From then until now, we have grown to an 11,000 square-foot facility and have clients traveling from miles and miles away so that they can ensure their vehicles are being taken care of with the absolute best quality service and care. It has been an incredible journey so far and we cannot wait to see what the future holds for all of The Star Family.

 

For those of you who weren’t already aware, our new location places us next to an Enterprise car rental office. We use Enterprise for complimentary loaner cars for our customers while we work on their vehicles. Sometimes it can be a real hassle and inconvenience when your vehicle all of a sudden has an issue, so we want to make sure that you can continue to get to work and go about your life while we go ahead and do what we do best.

 

Listen to what one of our amazing clients recently wrote about us in a review on Yelp: “I had the best experience with Mark and his mechanics from Star Motors. My Jeep wouldn’t start and was towed in on a Thursday evening. They not only fixed the problems but also got me back on the road by noon the next day! They were so kind that they even offered to pay for a rental car if they couldn’t fix the Jeep in time for me to get to work. I will be coming back again for any maintenance and recommend this place to anyone new to the area like myself.”

 

Comments like the one above are what let us know that our job is being done correctly. It’s what constantly motivates us to uphold our high standards of service for each and every client that we serve.

 

So again, we want to give a deep and sincere thanks to everyone that has ever come to us for any service on their vehicle. Each of us here at Star Motors absolutely love the work that we do each and every day, and we are truly honored that you continue to believe in and trust us to get the job done correctly. We look forward to seeing you all again in the future!

 

Till next time,

The Star Team

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5 STEPS TO DECLUTTER YOUR CAR

Having a cluttered vehicle certainly is no fun. Driving your car should be an enjoyable experience, not a stressful one! To help you make sure that you actually enjoy driving around this fall, we’ve put together 5 steps to help you declutter your vehicle.

  1. Take the time to clean your car at least once a month. This can sometimes be a bit time consuming, but doing so will go a long way in making your vehicle much more pleasant to drive in. Vacuum the seats and floors, wipe down the dash and console, wash the exterior, and protect it with wax or a sealant. These may seem like chores, but it’s the best place to start when wanting to get things tidy again!
  2. The next thing that we recommend is to consider what things you really need and want to have in your car. It is easy to pile up a bunch of miscellaneous things such as empty water bottles, mugs and containers, so taking the time to be aware of what you really should have in your car will help get rid of those unwanted items.            
  3. Going through your glove box, center console, and other storage compartments would be a very wise thing to do. How many random items do you think that you have stashed in your car?  We are pretty sure that the old SMOG paperwork from 2008 won’t be of much use to you anytime soon, so make a pile of what you absolutely need to keep and take the rest to the shredder!
  4. It’s time to tackle the trunk! This may be the easiest or the hardest task of them all depending on how much you tend to store in the back. Drivers tend to toss trash, spare blankets, and abandon long-forgotten purchases in the trunk because after all, out of sight, out of mind, right? Not quite! Like the front of your vehicle, you should spend some time getting around to the back. If you happen to be storing a stare tire underneath the floor of your trunk, lift up the floor and check out all of the dirtiness that has accumulated down there.
  5. Lastly, it’s time to do one more sweep of the car. Make sure you’ve gotten all the garbage and that you’ve returned all your emergency supplies to your car so that it’s ready for whatever adventures that you’ll be going on!

If you want to learn more about keeping your car clean and in tip-top shape, give us a call at 949.443.1970 to schedule an appointment with us! We know that you will be glad that you did!

-The Star Team

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A FEW OF THE MOST COMMON ELECTRICAL PROBLEMS FOR NEW CARS

Sometimes when you purchase a completely new car, your expectations can be pretty high. Even though electrical systems have been a huge compliment to the classic machanics in cars, they can still come with a handful of drawbacks. Poor electrical systems at times can indicate a flaw in the manufacturing process or could be a clue that your new car might not be as new as you were led to believe, and it can be difficult to discern which one of these possible explanations is the case. To try and help you figure out what potential problems your vehicle may have, we have put together a few common electrical problems that new cars tend to have (as well as what they might indicate about your vehicle).

A Dead Battery

This is often times the go-to assumption when the electrical system isn’t working. An easy test is to flash your headlights and, if they turn on, see how bright they are. A dead battery may mean that it needs a jump, that it needs replacement altogether, or that your car may have been more pre-used than you might like (or thought). On the other hand, your battery may not be dead but there could be hardly any power in the battery at all. You’ll know the difference when you check and either your lights are super dim or they don’t turn on at all.

Damaged Starter

The starter on your vehicle is the little feature that starts the car. Which means that if the starter is damaged, you won’t hear that little ‘click” when you turn on the ignition. The battery could possibly just not be fully charged, but if the starter isn’t working properly then there isn’t any way the battery can get your vehicle running. A damaged starter would warrant repair/replacement and would most likely have suffered from prior damage.

Damaged Alternator or Alternator Belt

The alternator is responsible for charging the battery while the car is running, as well as distributing additional power to other facilities like the headlights/radio.  If you start your car and you notice that it starts pretty slowly or certain electrical systems are flickering then it may mean that the alternator is not recaching the battery or that it isn’t distributing power throughout the car consistently. Having a damaged alternator might mean that a dysfunctional one was installed from the start, or it could mean that it was used quite a bit already. In both situations, we recommend that you replace the alternator sooner rather than later.

Ignition Issues

Ever turn your car key and have nothing happen? We bet that a handful of you have experienced this issue at some point or another! Unfortunately, there isn’t really an easy way to guess where along the powertrain that has started or what you need to focus on addressing. Taking your vehicle in and getting it checked out would be your best solution.

Damaged Fuses & Loose Wires

This can thankfully be an easy fix at times (imagine big celebrations going off)! Checking the fuse box is the first thing that you want to consider when something seems to not be right. If you can check your fuse box on your own and see what fuses may be blown then awesome! If a fuse isn’t blown and you think there may be some loose wires, we recommend that you take your vehicle in and have it looked at. Dealing with loose wires on your own can be quite dangerous and could even lead to creating new problems.

Hopefully the issues stated above can really help you figure out what problems your vehicle may be experiencing right now. If you would like to have a professional check things out and run a diagnostics to find out where the problem is coming from, and possibly give you some extra information that may help you find out whether your new car is really all that new, feel free to give us a call at 949.443.1970 and we would be happy to help!

-The Star Team

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